Frequently Asked Questions


What is your COVID-19 protocol? 

As an effort to keep everyone safe during the COVID-19 pandemic, we request that you follow your guide in your own vehicle, or meet your guide at the trailhead. We communicate between vehicles en route via walkie-talkies. In the field, masks are required when you are within 6 feet of your guide or other park visitors. In the winter, snow tires are strongly recommended for travel in Yellowstone. We want to ensure you take home nothing more than lasting memories.

 

How long are the trips?

On full-day trips, we aim to spend 6-8 hours in the field, depending on what’s happening out there. But if we get caught in a bear jam at the last minute, we are totally stopping for that!

 

Are the trips suitable for children?

Yes! Children of all ages are welcome. We love sharing the wonders of Yellowstone with young people. What better way to spark their appreciation of our public lands?

However, please keep in mind that you are responsible for your child at all times, while we’re responsible for looking for bears and wolves.

 

What is provided?

In addition to guiding expertise, we provide:

  • Brunch/Lunch
  • Hot beverages
  • High quality spotting scopes
  • Binoculars
  • Field guides
  • Our extensive field expertise

You will be asked to sign a National Park standard Acknowledgement of Risk form on the day of your trip.

 

What does the client need to bring? 

We ask that you bring your own water bottles, and make sure they are filled before your tour. We adhere to Leave No Trace ethics, and reducing our impact on the environment is important to us. There is often no potable water available in the field, so we will have extra water on hand for refills.

Hydration is key to enjoying Yellowstone! It is high and dry all year long. Expect to drink at least 3 liters of water per day to avoid headaches, bloody noses, fatigue, nausea, and sleepless nights that can be caused by our high, dry climate. Don’t worry. We will make plenty of bathroom breaks!

Please also bring:

  • Warm layers for cool morning temperatures
  • Rain/wind-proof jacket
  • Closed-toe footwear with slip-resistant soles
  • Sun protection: Hat and sunscreen
  • Insect repellent in the summer months
  • Your camera and other personal optics

For liability reasons, firearms are not allowed on our tours.

 

Can you accommodate groups of more than 6?

The maximum group size is 10. Not only is it important to reduce group size due to COVID-19, we also want to provide the best experience for you and your group. Smaller groups are better.

If you have a larger group, we can discuss pricing for extra guides.

 

It’s just me. Can I join a public tour?

We do not conduct public tours at this time.

 

What is the cancellation policy? 

Cancellations up to 30 days before your trip date will receive a full refund minus a $50 processing fee.

Cancellations between 29 and 5 days before your trip date will receive a 50% refund.

Refunds are not provided within 5 days of your booking.

We understand that exceptional circumstances occur from time to time. Please contact us if you have a special case. 

 

Contact Us

We are often in the park, outside of cellphone reception, so please allow some time for us to respond to your inquiries. Texts and emails are the best way to communicate with us, as voicemails sometimes get lost.

We look forward to spending time with you in Yellowstone!